Terms & Conditions & Privacy Policy
Terms & Conditions By visiting www.NourishKinkz.com, you are consenting to our terms and conditions OVERVIEW The terms “we,” “us,” and “our” refer to Nourish Kinkz Salon . The term the “Site” refers to www.NourishKinkz .com. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site. The term “Service” is defined as hair consults, hair styling, and all services provided. The website may also sell digital and physical products. Use of Nourish Kinkz Salon, including all materials presented herein and all online services provided by Nourish Kinkz Salon, is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them. ACCOUNT CREATION In order to use the Service, you may be required to provide information about yourself including your name, email address, and other personal information. You agree that any registration information you give to Nourish Kinkz Salon will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction. LAWFUL PURPOSES You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law. REFUSAL OF SERVICE The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment. CANCELLATIONS If you are not 100% satisfied with your service, please communicate it to us within 10 days and we will be happy to offer a “redo” service to address any concerns. If a “redo” service is refused by the client, a refund is not guaranteed and is up to the discretion of management. This does not apply to the purchase of any products. All services booked require a non-refundable deposit. All appointments cancelled less than 24 hours in advance will be charged 50% of services booked and day of cancellations or no shows will be charged 50% of services booked. Please note that once you have booked an appointment with us, it means that we have reserved time in our schedule exclusively for you. To avoid our cancellation fee, please provide cancellation notice at least 24 hours prior to your appointment. Please remember to arrive 5 minutes early to your appointment. If you are running late for your appointment please be aware that we reserve the right to alter your service based on the remaining time available, or cancel completely. Arriving 15 minutes or more beyond the start of your scheduled appointment will be considered late. The Nourished Kinkz staff will do their best to accommodate the client by reevaluating the service or scheduling for another day. If the appointment is impossible to accommodate, the client will be charged 50% of services booked. Appointment alterations requested by the client requiring more time will be accommodated if the stylist’s availability allows. Requests for an upgraded appointment may be denied due to scheduling and timing at the discretion of the stylist and management. We kindly ask that you call at least 24 hours in advance to request an upgraded service. Alterations requested by the client that downgrade originally booked services must be communicated at least 24 hours in advance if timing of the appointment is reduced. If services are reduced less than 24 hours in advance, resulting in a reduction of appointment timing, you will be charged for the services originally booked. Because all of our stylists work on commission style appointments, it is important that your appointment is booked and fulfilled as accurately as possible. This maximizes our stylist's time, schedule and client waitlist. We must implement these policies to ensure the sustainability of our business operations as well as stability for our stylists. You can cancel, reschedule, or alter an appointment by emailing us at info@NourishKinkz .com, or or calling (804) 302-0193. ORDER CONFIRMATION We will email you to confirm the placement of your order and with details concerning product delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible. PRODUCT DESCRIPTION We endeavor to describe and display the Service as accurately as possible. While we try to be as clear as possible in explaining the Service, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing. OUR INTELLECTUAL PROPERTY The Site and Service contains intellectual property owned by Nourish Kinkz Salon , including trademarks, copyrights, proprietary information, and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy. CHANGED TERMS We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions. LIMITATION OF LIABILITY YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES ARISING OUT OF YOUR USE OF THE SITE OR SERVICE. ADDITIONALLY, Nourish Kinkz Salon IS NOT LIABLE FOR DAMAGES IN CONNECTION WITH (I) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DENIAL OF SERVICE, ATTACK, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OR SYSTEM FAILURE; (II) LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS, SAVINGS, GOODWILL OR DATA; AND (III) THIRD PARTY THEFT OF, DESTRUCTION OF, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF YOUR INFORMATION OR PROPERTY, REGARDLESS OF OUR NEGLIGENCE, GROSS NEGLIGENCE, FAILURE OF AN ESSENTIAL PURPOSE AND WHETHER SUCH LIABILITY ARISES IN NEGLIGENCE, CONTRACT, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY. THE FOREGOING APPLIES EVEN IF [INSERT YOUR COMPANY NAME] HAS BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN THE DAMAGES. IN THOSE STATES THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR THE DAMAGES, OUR LIABILITY IS LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY LAW. IN NO EVENT SHALL Nourish Kinkz Salon ’s CUMULATIVE LIABILITY TO YOU EXCEED THE TOTAL PURCHASE PRICE OF THE SERVICE YOU HAVE PURCHASED FROM Nourish Kinkz Salon , AND IF NO PURCHASE HAS BEEN MADE BY YOU Nourish Kinkz Salon CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED $100. THIRD PARTY RESOURCES The Site and the Service contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with Nourish Kinkz Salon . You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources. INDEMNIFICATION You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent. EFFECT OF HEADINGS The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions. ENTIRE AGREEMENT; WAIVER This Agreement constitutes the entire agreement between you and Nourish Kinkz Salon pertaining to the Site and Service and supersedes all prior and contemporaneous agreements, representations, and understandings between us. No waiver of any of the provisions of this Agreement by Nourish Kinkz Salon shall be deemed or shall constitute a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by Nourish Kinkz Salon. NOTICES All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows: info@NourishKinkz .com. GOVERNING LAW; VENUE; MEDIATION This Agreement shall be construed in accordance with, and governed by the laws of the State of Virginia as applied to contracts that are executed and performed entirely in Virginia. The exclusive venue for any arbitration or court proceedings based on or arising out of this Agreement shall be Chesterfield, Virginia. The parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement by mediation, which shall be conducted under the then current mediation procedures or any other procedure upon which the parties may agree. The parties further agree that their respective good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration, or other dispute resolution procedures. RECOVERY OF LITIGATION EXPENSES If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorney’s fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled. SEVERABILITY If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or a court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated. ASSIGNMENT These Terms and Conditions bind and inure to the benefit of the parties’ successors and assigns. These Terms and Conditions are not assignable, delegable, sublicense, or otherwise transferable by you. Any transfer, assignment, delegation, or sublicense by you is invalid. Certainly, here's a sample salon policy regarding filming or photography: --- **Filming and Photography Policy** At [Salon Name], we prioritize the privacy and comfort of all our clients. To maintain a respectful and confidential environment, we have implemented the following policy regarding filming and photography: 1. **Prior Notice:** Clients must seek permission from salon management before filming or taking photographs within the salon premises. This includes capturing images of hairstyles, treatments, or any other salon-related activities. 2. **Respect for Privacy:** We respect the privacy of our clients and stylists. Unauthorized filming or photography of individuals without their explicit consent is strictly prohibited. 3. **Confidentiality:** Client confidentiality is of utmost importance to us. We request that clients refrain from capturing images that may inadvertently include other patrons or salon staff in the background without their consent. 4. **Professional Photography:** For clients interested in professional photography services within the salon, please contact salon management to make arrangements in advance. We can assist in coordinating a suitable time and ensuring that all parties involved are comfortable with the arrangement. 5. **Enforcement:** Salon staff are authorized to enforce this policy and may request clients to cease filming or photography if they are found to be in violation of these guidelines. 6. **Exceptions:** Exceptions to this policy may be made on a case-by-case basis with prior approval from salon management. We appreciate your understanding and cooperation in adhering to our filming and photography policy. If you have any questions or concerns regarding this policy, please don't hesitate to contact salon management for clarification. Thank you for choosing Nourish Kinkz for your beauty needs. Nourish Kinkz Management
Privacy Policy By visiting www.NourishKinkz .com, you are consenting to our privacy policy This Privacy Policy describes how NourishKinkz Salon ("we," "us," or "our") collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us ("Consumers"). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII). Please read this Privacy Policy carefully to understand how we handle your information. By accessing or using our website or services, you consent to the practices described in this Privacy Policy. 1. INFORMATION WE COLLECT We collect the following types of information: Personal Information: When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This may include your name, email address, phone number, and any other information you choose to provide. We may use your Personal Data to contact you with newsletters, marketing, and/or promotional materials that may be of interest to you. Message frequency may vary. Message & data rates may apply. You may opt out of receiving any, or all, of these communications from us by contacting us, or by responding STOP or UNSUBSCRIBE to any SMS message we send. Automatically Collected Information: We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type, and the pages you visit. Cookies: We may use cookies and similar technologies to collect information about your browsing behavior. You can learn more about our use of cookies in our Cookie Policy. 2. HOW WE USE YOUR INFORMATION WE USE THE INFORMATION WE COLLECT FOR THE FOLLOWING PURPOSES: Providing Services: We may use your information to provide you with our salon services and to respond to your inquiries. Communication: We may use your contact information to send you important updates and promotional materials. You can opt out of receiving promotional communications at any time. Website Improvement: We may use your information to analyze and improve our website's functionality, content, and user experience. 3. SHARING YOUR INFORMATION We do not share or sell your Personally Identifiable Information to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. However, we may share your information in the following circumstances: Business Operations: We may share your information with third-party service providers who assist us in performing essential business functions, such as payment processing, customer support, and website maintenance. Compliance with Legal Requirements: We may disclose your information when required by law or to comply with legal processes. Sale or Merger: In the event of a sale, merger, or acquisition of our business, we may transfer your information to the acquiring company, but your data will continue to be protected in accordance with this Privacy Policy. 4. YOUR CHOICES AND RIGHTS You have the following rights regarding your information: Access: You can request access to the personal information we hold about you. Rectification: You can request corrections to inaccuracies in your personal information. Deletion: You can request the deletion of your personal information, subject to legal obligations. Data Portability: You can request a copy of your personal information in a structured, machine-readable format. 5. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. 5. CONTACT US If you have any questions or concerns about this Privacy Policy or our data practices, please contact our corporate office at: NourishKinkz 9920 Midlothian Tpke, Richmond, VA 23235 Phone: (804) 302-0193 Email: info@NourishKinkz .com
Salon Policies: Booking, Cancellation, etc...condensed See full Terms and Conditions 1. Reservation and Cancellation: Appointments require 24-hour notice for changes or cancellations. Failure to comply may incur fees. 2. Right to Deny Service: We reserve the right to refuse service for inappropriate behavior or actions conflicting with our beliefs. 3. Individual Service Policy: Only the client receiving service is allowed in the salon. 4. Deposit and Refund Policy: Deposits are non-refundable unless the salon cancels. 5. Service Guarantee: Services match booked appointments; additional requests may have extra charges. 6. Waiver Clause: By booking, you agree to our policies and acknowledge associated risks. 7. Severability Clause: If a policy provision is invalid, the others remain in effect. Additional Notes: - Deposits are non-refundable. - No-shows require full payment. - Late cancellations due to 'acts of God' may reschedule with proof. - Electronic payments have a 5% processing fee. - Late appointments may incur rescheduling or late fees. - Style changes may incur additional charges. - We don't service chemically processed hair unless transitioning. - Hair must be at least 2 weeks post-dye and 4 inches long. - First-time clients should research our method. - Clients with scalp issues require a doctor's note. - We reserve the right to refuse service for certain scalp conditions. - In-person consultations may be necessary. - Please read style descriptions before booking." Food and Drink Policy At Nourish Kinkz, we aim to provide a relaxing and enjoyable environment for all our clients. To ensure the comfort and safety of everyone, we kindly request that you adhere to the following food and drink policy: 1. **Beverages:** We welcome you to enjoy beverages such as water, coffee, or tea provided by our salon during your visit. Please be mindful of spills and use coasters or lids to prevent any accidents. 2. Light Snacks: While we understand the importance of nourishment during your salon appointment, we kindly ask that you refrain from bringing in outside food. However, we offer a selection of light snacks available for purchase should you desire a quick bite. 3. **Allergies and Sensitivities:** Please inform our staff of any food allergies or sensitivities you may have. We strive to accommodate your needs and ensure a safe and enjoyable experience for all clients. 4. **Cleanliness:** We appreciate your cooperation in maintaining a clean and tidy environment. Please dispose of any trash in designated bins and promptly notify our staff of any spills or messes for immediate cleanup. 5. **Respect for Others:** Be mindful of fellow clients who may be sensitive to certain odors or allergens. Avoid bringing in strongly scented foods or beverages that may cause discomfort to others. 6. **Children and Food:** While we love children, for safety and hygiene reasons, we ask that you refrain from bringing food or beverages for young children during their salon visit. Thank you for your understanding and cooperation in following our food and drink policy. We appreciate your support in creating a pleasant atmosphere for all our clients. Nourish Kinkz Management